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Privacy Policy

Effective Date: 2025-04-28

At Tech Sparrow, your privacy is important to me. This Privacy Policy outlines how I collect, use, and protect your personal information when you use my services or visit my website.

Information I Collect

When you use Tech Sparrow services or submit a service request, I may collect the following information:

  • Your name

  • Your address

  • Your phone number

  • Your email address

  • Details about your device(s) and the technical issues you report

  • Login credentials (only when provided voluntarily for device access during repairs)

How I Use Your Information

I use your information to:

  • Schedule and manage service appointments

  • Communicate with you regarding service updates

  • Provide estimates, invoices, and receipts

  • Improve my services

  • Comply with legal requirements

I do not sell, rent, or trade your personal information to third parties.

How I Protect Your Information

I take reasonable measures to protect your personal information against unauthorized access, theft, or loss.
All sensitive information provided (such as device login credentials) is used solely for the purpose of completing your requested service and is securely deleted or destroyed after the service is completed.

Third-Party Services

If your service requires purchasing parts from third-party suppliers or using third-party software, I only share necessary information (such as shipping details) with those vendors when required to complete your service.

Communication

By providing your contact information, you consent to receiving service-related updates, invoices, and occasional follow-up messages.
You can request to update or delete your information at any time by contacting me directly.

Your Rights

You have the right to:

  • Request a copy of the personal information I have about you

  • Correct inaccurate information

  • Request deletion of your information (unless required to retain for legal or service reasons)

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